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CALL CENTRE OPENING HOURS
Call: 0871 902 7877
Monday - Friday: 9.00am to 6.00pmSaturday: 9.00am to 5.00pm
Sunday: Closed
FREQUENTLY ASKED QUESTIONS
What deposit is required?
A deposit of £125 per person plus the applicable insurance premium (or evidence that insurance giving at least equal cover has been taken elsewhere) must be paid for each person including each child on making your booking.
A deposit of £125 per person plus the applicable insurance premium (or evidence that insurance giving at least equal cover has been taken elsewhere) must be paid for each person including each child on making your booking.
When will my balance be due?
The balance must be paid at least 8 weeks before departure. For bookings made within 8 weeks of departure, you will be required to pay the full cost of your holiday at the time of booking.
The balance must be paid at least 8 weeks before departure. For bookings made within 8 weeks of departure, you will be required to pay the full cost of your holiday at the time of booking.
When will I receive my travel documentation?
Provided we have received full payment of your holiday, your travel documents will be sent to you approximately 14 days prior to your travel date. If you need to collect your travel documents at the airport, there will be an administration fee of £8 per person for charter flights (fees applicable for scheduled flights will be confirmed to you at the time of booking).
Provided we have received full payment of your holiday, your travel documents will be sent to you approximately 14 days prior to your travel date. If you need to collect your travel documents at the airport, there will be an administration fee of £8 per person for charter flights (fees applicable for scheduled flights will be confirmed to you at the time of booking).
Do I need a visa?
All citizens of the United Kingdom and the Republic of Ireland require a 10-year passport valid for 6 months following your return to the UK. . Visas may be required. It is your responsibility to check the latest requirements with the appropriate authority before travelling.
All citizens of the United Kingdom and the Republic of Ireland require a 10-year passport valid for 6 months following your return to the UK. . Visas may be required. It is your responsibility to check the latest requirements with the appropriate authority before travelling.
Do I need travel insurance?
We believe it is essential to take out insurance when you go on holiday and we strongly recommend that you do so in the interest of yourself and your family. If you do not wish to take our own travel insurance, we ask that you provide us with details of your insurer and the policy number to assist you in the event of any accident or emergency abroad.
We believe it is essential to take out insurance when you go on holiday and we strongly recommend that you do so in the interest of yourself and your family. If you do not wish to take our own travel insurance, we ask that you provide us with details of your insurer and the policy number to assist you in the event of any accident or emergency abroad.
Do I need any vaccinations?
It is your responsibility to confirm health requirements for yourself. For some countries a valid certificate of vaccination against certain diseases may be recommended or required by immigration authorities. Consult your GP for further information.
It is your responsibility to confirm health requirements for yourself. For some countries a valid certificate of vaccination against certain diseases may be recommended or required by immigration authorities. Consult your GP for further information.
What is the baggage allowance?
This is shown on your air tickets. On international flights the allowance is usually 20kgs in economy class, 30kgs in club class or equivalent and 40kgs in first class.
This is shown on your air tickets. On international flights the allowance is usually 20kgs in economy class, 30kgs in club class or equivalent and 40kgs in first class.
When should I check in for my flight?
You must check in at least 3 hours before departure for most flights. As the airline allocates seats on a first come first served basis, we advise you to check-in as early as possible. Please check your flight times on your tickets carefully as they can be subject to change and may vary from the timings on your confirmation invoice.
You must check in at least 3 hours before departure for most flights. As the airline allocates seats on a first come first served basis, we advise you to check-in as early as possible. Please check your flight times on your tickets carefully as they can be subject to change and may vary from the timings on your confirmation invoice.
HOLIDAY INFORMATION
Your Holiday, Your Choice
Decide your departure airport, choose your airline, pick your comfort of travel. We will arrange it. Want private air-conditioned transfers in resort, to pre-book your local tours, to recommend great place to eat out. Just ask us. Prefer an ocean view room to a garden view room, a pre-booked meal plan rather than room only. We will organise it. Maybe the children want a separate room, you require a hotel with baby-sitting facilities. Tell us, we will do it. Travelling all that way, you want to experience at least a couple of different resorts - no problem, ask us and we will hand-make the holiday best matched to your requirements. Getting there Jetlife offers flights from a comprehensive range of quality airlines, giving the flexibility of daily non-stop departures and flights via key gateway cities for excellent twin and multi-centre combinations. All our inclusive holidays include pre-payable duty, taxes and either return airport transfers or one week car rental on a rental only basis depending on the destination. With ever changing air prices we guarantee to offer you our best available price at the time of booking. Staying there Choose from our incredible selection of hotels and resorts with prices from just £8 per person per night. Our featured hotels are regularly visited by both our UK based staff and local agents. To make your choice easier, we have graded each property based on experience as follows:
3 Star Dependable, comfortable and with reasonable leisure facilities. Whilst they lack the "frilly extras", they represent great value for money
4 Star Quality hotels, usually tastefully furnished to an international standard offering superior amenities and a better choice of dining options
5 Star Amongst the best in the destination, invariably well known, they usually have an above average range of facilities and quality dining options
Plus Above average in its category
Decide your departure airport, choose your airline, pick your comfort of travel. We will arrange it. Want private air-conditioned transfers in resort, to pre-book your local tours, to recommend great place to eat out. Just ask us. Prefer an ocean view room to a garden view room, a pre-booked meal plan rather than room only. We will organise it. Maybe the children want a separate room, you require a hotel with baby-sitting facilities. Tell us, we will do it. Travelling all that way, you want to experience at least a couple of different resorts - no problem, ask us and we will hand-make the holiday best matched to your requirements. Getting there Jetlife offers flights from a comprehensive range of quality airlines, giving the flexibility of daily non-stop departures and flights via key gateway cities for excellent twin and multi-centre combinations. All our inclusive holidays include pre-payable duty, taxes and either return airport transfers or one week car rental on a rental only basis depending on the destination. With ever changing air prices we guarantee to offer you our best available price at the time of booking. Staying there Choose from our incredible selection of hotels and resorts with prices from just £8 per person per night. Our featured hotels are regularly visited by both our UK based staff and local agents. To make your choice easier, we have graded each property based on experience as follows:
3 Star Dependable, comfortable and with reasonable leisure facilities. Whilst they lack the "frilly extras", they represent great value for money
4 Star Quality hotels, usually tastefully furnished to an international standard offering superior amenities and a better choice of dining options
5 Star Amongst the best in the destination, invariably well known, they usually have an above average range of facilities and quality dining options
Plus Above average in its category
Being there
Complete your holiday by choosing from our extensive selection of sightseeing options, extension tours or why not upgrade your class of travel in the air or upgrade your hotel room? The choices are endless.
Complete your holiday by choosing from our extensive selection of sightseeing options, extension tours or why not upgrade your class of travel in the air or upgrade your hotel room? The choices are endless.
All Inclusive
The All Inclusive option available at some hotels is ideal if you wish to make your budget go even further. Typically, an All Inclusive holiday will mean that all food and drink and most activities and entertainment will be included in the price. Some restrictions may apply such as use of certain restaurants, drinks or water-sports activities and these will be explained to you on arrival.
The All Inclusive option available at some hotels is ideal if you wish to make your budget go even further. Typically, an All Inclusive holiday will mean that all food and drink and most activities and entertainment will be included in the price. Some restrictions may apply such as use of certain restaurants, drinks or water-sports activities and these will be explained to you on arrival.
Added Value
Great prices apart, Jetlife Added Value offers are variously available and highlighted in each hotel description; Early Booking Offers > FREE Night Offer > FREE Room Upgrade > Honeymoon & Wedding Anniversary Offers
Great prices apart, Jetlife Added Value offers are variously available and highlighted in each hotel description; Early Booking Offers > FREE Night Offer > FREE Room Upgrade > Honeymoon & Wedding Anniversary Offers
Family Life
America is an obvious choice for families with children of all ages. Jetlife makes life easy by offering daily departures to help you fit around school holidays, a range of accommodation including self-catering apartments to help you buget and give everyone a little extra privacy. We also offer fixed price child and teen holidays where you pay the same fixed price regardless of your chosen hotel or length of holiday. An increasing number of families are choosing Asia and the Caribbean as their holiday destination tempted by fantastic beaches, excellent facilities and low prices. Most resorts accept children but some are more suited to families than others. Jetlife features special Added Value offers for families including FREE child offers. Look out for the details on each hotel page.
America is an obvious choice for families with children of all ages. Jetlife makes life easy by offering daily departures to help you fit around school holidays, a range of accommodation including self-catering apartments to help you buget and give everyone a little extra privacy. We also offer fixed price child and teen holidays where you pay the same fixed price regardless of your chosen hotel or length of holiday. An increasing number of families are choosing Asia and the Caribbean as their holiday destination tempted by fantastic beaches, excellent facilities and low prices. Most resorts accept children but some are more suited to families than others. Jetlife features special Added Value offers for families including FREE child offers. Look out for the details on each hotel page.
FURTHER INFORMATION
